Secure Access to Your Crypto Trading Account™

Click the 'Forgot Password?' link below the login form. Enter your registered email address, and we'll send you a secure password reset link. Follow the instructions in the email to create a new password. For security, the link expires after 24 hours.

Your account is protected by industry-leading security including 256-bit SSL encryption, two-factor authentication (2FA), biometric login options, cold storage for crypto assets, real-time fraud detection, and automatic logout after inactivity. We also monitor all login attempts and notify you of suspicious activity.

Yes! Netcoins supports biometric authentication including fingerprint and face recognition on supported devices. Enable this feature in your account settings under Security > Biometric Login. This provides faster, more secure access to your trading account.

Common reasons include incorrect email/password, account locked due to multiple failed attempts, expired session, or maintenance mode. Ensure caps lock is off, verify your credentials, and try resetting your password. If issues persist, contact our 24/7 support team.

Absolutely. We use bank-level encryption, comply with international data protection regulations (GDPR, PIPEDA), and never share your data with third parties without consent. All sensitive information is encrypted both in transit and at rest. We're also regularly audited by independent security firms.

Yes, you can access your Netcoins account from any device with internet connectivity. We recommend enabling 2FA for added security. You can view all active sessions and remotely logout from devices in your account settings. We'll notify you whenever a new device accesses your account.